Legal Framework

1. Data Controller

The data controller responsible for your personal data is WireLogicBase, registered at Calle La Cal 14, 1, Piso 2 A, A Guarda, Pontevedra Spain. For any inquiries regarding data protection, you may contact our designated Data Protection Officer at [email protected].

2. Legal Basis for Processing (Article 6, GDPR)

We process your personal data exclusively under the following legal bases as defined in Regulation (EU) 2016/679:

• Consent (Art. 6(1)(a)): When you submit a contact form or subscribe to communications, you provide explicit, informed consent for the specific processing purpose.
• Contractual Necessity (Art. 6(1)(b)): Processing required to perform a contract with you or to take pre-contractual steps at your request.
• Legitimate Interest (Art. 6(1)(f)): Processing necessary for our legitimate interest in maintaining service quality, security, and operational integrity, balanced against your fundamental rights.
• Legal Obligation (Art. 6(1)(c)): Processing required to comply with applicable EU or member state law.

3. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

• Identification data: Name, email address, telephone number.
• Communication data: Message content submitted through contact forms or email correspondence.
• Technical data: IP address, browser type and version, operating system, referring URLs, and pages visited, collected through standard server logs.
• Cookie data: Session identifiers and preference data as described in our Cookies Policy.

4. Purpose and Retention Period

Your personal data is processed for the following specific purposes and retained only as long as necessary:

• Contact inquiries: Retained for 12 months from last correspondence, unless a business relationship is established.
• Contract performance: Retained for the duration of the contractual relationship plus 6 years, in accordance with applicable limitation periods.
• Legal obligations: Financial and tax records retained for 10 years as required by Spanish tax law (Ley General Tributaria).
• Server logs: Automatically deleted after 90 days.

5. Data Recipients and International Transfers

Your data is not sold, rented, or shared with third parties for marketing purposes. Data may be shared with:

• Cloud infrastructure providers operating within the European Economic Area (EEA) under Standard Contractual Clauses (SCCs) where applicable.
• Public authorities where required by law or binding court order.

No personal data is transferred to countries outside the EEA without adequate safeguards as defined in Chapter V of the GDPR.

6. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

• Right of Access (Art. 15): Request confirmation of whether we process your personal data and obtain a copy.
• Right to Rectification (Art. 16): Request correction of inaccurate personal data.
• Right to Erasure (Art. 17): Request deletion of your personal data where processing is no longer necessary or consent is withdrawn.
• Right to Restriction (Art. 18): Request limitation of processing in specific circumstances.
• Right to Data Portability (Art. 20): Receive your personal data in a structured, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interests.
• Right to Withdraw Consent (Art. 7(3)): Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Right to Lodge a Complaint

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es or with the supervisory authority of your habitual residence.

8. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of data in transit (TLS 1.3), access controls, regular security assessments, and employee training on data protection obligations.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly, improve efficiency, and provide analytical information to site operators.

2. Cookies We Use

WireLogicBase employs the following categories of cookies:

3. Third-Party Cookies

Our website may embed content from third-party services (e.g., Google Maps) which set their own cookies. We do not control these cookies. Please refer to the respective third party's privacy policy for information on their cookie practices.

4. Managing Cookies

You may manage or disable cookies through your browser settings. Please note that disabling essential cookies may impair website functionality. Most browsers allow you to:

• View what cookies are stored and delete them individually.
• Block third-party cookies.
• Block cookies from specific sites.
• Block all cookies.
• Delete all cookies when closing the browser.

5. Changes to This Policy

We may update this Cookies Policy to reflect changes in technology or legislation. The updated policy will be published on this page with a revised "Last updated" date. Continued use of the website after such changes constitutes acceptance of the updated policy.

1. Scope

This Refund Policy applies to all services provided by WireLogicBase, registered at Calle La Cal 14, 1, Piso 2 A, A Guarda, Pontevedra Spain. It governs the conditions under which refunds may be issued for services rendered under signed agreements or purchase orders.

2. Milestone-Based Billing

All projects are billed according to agreed-upon milestones defined in the service agreement. Each milestone represents a discrete deliverable. Refunds are evaluated based on the completion status of individual milestones:

• Pre-commencement: Full refund if cancellation occurs before work on the first milestone has begun.
• In-progress milestones: No refund for milestones where work has commenced, unless the work product fails to meet the specifications defined in the service agreement.
• Completed milestones: No refund for milestones that have been delivered and accepted by the client.

3. Defective Delivery

If a delivered milestone materially fails to meet the specifications outlined in the service agreement, the client must notify WireLogicBase in writing within 14 calendar days of delivery. Upon receipt of such notification, WireLogicBase shall have 30 calendar days to remedy the deficiency. If the deficiency cannot be remedied within this period, a proportional refund shall be issued for the affected milestone.

4. Cancellation by Client

The client may cancel a project at any time by providing written notice. In such case:

• All completed and accepted milestones are non-refundable.
• Milestones in progress at the time of cancellation will be billed proportionally based on documented work completed.
• Upfront deposits are non-refundable unless cancellation occurs before work commencement.

5. Refund Processing

Approved refunds will be processed within 30 calendar days of written approval. Refunds are issued to the original payment method. WireLogicBase reserves the right to deduct reasonable administrative costs from the refund amount where applicable.

6. Statutory Rights

This Refund Policy does not affect your statutory rights under applicable EU consumer protection law, including the right of withdrawal for distance contracts as defined in Directive 2011/83/EU, where applicable to the service agreement.

1. Acceptance of Terms

By engaging the services of WireLogicBase, registered at Calle La Cal 14, 1, Piso 2 A, A Guarda, Pontevedra Spain, you ("the Client") agree to be bound by these Terms of Service. These terms constitute the entire agreement between the parties and supersede any prior negotiations, representations, or agreements, whether written or oral.

2. Scope of Services

The scope, deliverables, timeline, and pricing for each engagement are defined in a separate Service Agreement or Statement of Work (SOW) executed by both parties. WireLogicBase shall perform services with reasonable skill and care in accordance with generally accepted industry standards.

3. Client Obligations

The Client agrees to:

• Provide timely access to necessary systems, data, credentials, and personnel required for service delivery.
• Respond to approval requests and feedback requests within 5 business days to avoid schedule delays.
• Ensure that all information provided to WireLogicBase is accurate and complete.
• Designate a single point of contact authorized to make decisions on behalf of the Client.

4. Intellectual Property

Upon full payment of all invoiced amounts:

• All intellectual property rights in the deliverables specifically created for the Client under the Service Agreement shall transfer to the Client.
• WireLogicBase retains all rights to pre-existing tools, frameworks, libraries, methodologies, and general knowledge used or developed during the engagement.
• The Client grants WireLogicBase a non-exclusive, royalty-free license to use the Client's name and logo for portfolio and marketing purposes, unless otherwise agreed in writing.

5. Payment Terms

Unless otherwise specified in the Service Agreement:

• Invoices are payable within 30 calendar days of invoice date.
• Late payments accrue interest at the rate of 8% per annum plus the European Central Bank reference rate, in accordance with Directive 2011/7/EU on late payments in commercial transactions.
• WireLogicBase reserves the right to suspend work if payment is more than 15 days overdue.

6. Confidentiality

Each party agrees to maintain the confidentiality of all proprietary information received from the other party during the engagement. This obligation survives termination of the agreement for a period of 3 years. Information is considered confidential if it is marked as such or would reasonably be understood to be confidential given the nature of the information and circumstances of disclosure.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• WireLogicBase's total aggregate liability under any Service Agreement shall not exceed the total fees paid by the Client under that agreement in the 12 months preceding the claim.
• WireLogicBase shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or business opportunities.
• Nothing in these terms excludes or limits liability for fraud, gross negligence, or death or personal injury caused by negligence.

8. Data Processing

Where WireLogicBase processes personal data on behalf of the Client in the course of providing services, the parties shall enter into a Data Processing Agreement (DPA) in compliance with Article 28 of the GDPR. WireLogicBase acts as a data processor; the Client remains the data controller.

9. Termination

Either party may terminate a Service Agreement:

• For convenience, with 30 calendar days' written notice.
• Immediately, if the other party commits a material breach that remains uncured for 14 calendar days after written notice of such breach.

Upon termination, the Client shall pay for all services rendered up to the effective date of termination.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Spain and the European Union. Any dispute arising from or in connection with these terms shall first be subject to good-faith negotiation. If the dispute cannot be resolved within 60 days, it shall be submitted to the competent courts of Pontevedra, Spain. The parties may also agree to submit disputes to mediation under the rules of the European Mediation Directive (2008/52/EC).

11. Severability

If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.